FirstCall HR

01 8431444

info@firstcallhr.ie

I think the complainant / respondent needs some coaching. How do I find the right coach?

Where a complaint is causing stress to individual parties, a one-to-one programme of stress support may help neutralise the issue. This will allow the parties and the HR team to focus on the substantive business issues with enhanced effectiveness.

How FirstCall HR can help

As part of our expert panel, Dr. Hayes is keenly interested in applying cognitive behavioural principles to help people understand and cope with stressors.

Dr. Hayes moved from her position as Lecturer in the Education Department National University of Ireland, Maynooth, to work as an independent practitioner, using her skills and expertise as clinical psychologist, lecturer, researcher, teacher and author to help people understand key stressors they were experiencing and to apply evidence based psychological principles to help them increase their abilities to cope with these.

In 2006, recognising that a number of her clients were Senior Managers and/or Directors from the corporate world, she trained in the London School of Coaching as an Executive Coach. In 2007 she undertook further training in Executive Coaching in Barcelona. She is a member of the Coaching Special Interest Group of the British Psychological Society.