How can I prevent another complaint from being raised?
The most appropriate way of preventing further complaints is to ensure policies and procedures are in place to help manage conflict in the workplace. Education and training can also help managers and employees develop interpersonal communication skills. See Preventing bullying and harassment complaints
How FirstCall HR can help
The first step in a strategic approach to preventing complaints of bullying and harassment is to assess what is in place at the moment.
We have the experience and expertise to carry out an audit of your work practices and policies with a view to recommending and implementing a programme for your organisation. The programme will be tailored to suit the needs of your organisation.