After the complaint has been settled, what can I do to help get the relationship back on track?
Depending on the outcome of the investigation, or the resolution of the complaint, the affected individuals may require education, training or even stress support.
If the two individuals have to work together, it is important that time is spent restoring their relationship and helping them work together. This can be achieved through education (on a group basis) and/or coaching.
If disciplinary action has been instigated, for either the complainant or the respondent, further remedial action may be required to ensure impact on the team is minimised.
How FirstCall HR can help
We can provide training and education on a number of people management and interpersonal communication skills programmes. We would work with you to decide on the most appropriate approach and conduct the training with the individuals or your team.
Our stress support service can provide individual or group programmes around managing stress and helping employees cope with anxieties relating to conflict.