Conflict Management
When a
Complaint is Made
Preventing
Bullying and Harassment
Investigating
a Complaint
Restoring
Relationships
Legal
Considerations
Stress
Support
FirstCall HR
01 8431444
info@firstcallhr.ie
Investigating a complaint
Where mediation/conciliation is unsuccessful or not agreed to by the parties, a formal investigation into the allegations will be necessary.
This process leads to the publishing of an independent, confidential and professional report. The outcome of this report will form the basis for further action and may be used in further judicial proceedings.
- How do I ensure an investigation into bullying and harassment is complete and thorough?
The first step of the investigation is to put the complaint of bullying and harassment in writing... Read more - How do I choose an investigator?
There are several considerations to be made when choosing an investigator... Read more - When should I call in a third-party?
It may be appropriate to request the services of a third-party organisation to carry out the investigation on your behalf... Read more - What happens following the investigation?
Where a complaint is upheld: a disciplinary hearing should follow. Should a case of bullying/harassment be proven... Read more